Contact Us

The contact centre operates on
Monday to Thursday from 07:30am to 5:00pm and,
Friday from 07:30am to 4:30pm.

CALL US: 0860 102 919 (Share Call)
EMAIL US: queries@fairheads.com 

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Fairheads

Postal Address: Po Box 4994
Cape Town
8000

Products And Services

Sandton: 011 883 9755
Durban: 031 368 9260
Cape Town: 021 410 7500

Sandton Office

First Floor, Block C.
Vunani Office Park,
151 Katherine Street

Cape Town Walk-In Centre

15th Floor
2 Long Street
Mon – Thu: 8:30 – 16:30
Fri: 8:30 – 16:00

Durban Walk-In Centre

22nd Floor, Office No. 2217
Embassy Building
199 Anton Lembede Street (Formally Smith Str.)
Mon – Thu: 8:30 – 16:30
Fri: 8:30 – 15:30

Braamfontein Walk-In Centre

26 Ameshoff Street

Mon – Thu: 8:00 – 16:30
Fri: 8:00 – 15:00

Complaints

Postal Address: PO Box 4994
Cape Town
8000

Report Criminal & Unethical behaviours

Postal Address: PO Box 4994
Cape Town
8000

If you are not happy with the way we have handled your complaint, you may address the issue to the Regulators below.

The Pension Fund Adjudicator

For complaints relating to beneficiary funds
Postal Address: PO Box 580
Menlyn
0063

The FAIS Ombud

Office of the Ombud for Financial Service Providers for complaints relating to trusts
Postal Address: PO Box 74571
Lynwood Ridge
0063

The Information Regulator

For Complaints relating to your personal information and privacy
Postal Address: SALU Building
316 Thabo Sehume Str.
Pretoria
Fairheads