Fairheads Benefit Services is the administrator of choice for beneficiary funds and umbrella trusts seeking to provide specialist care to their members and beneficiaries.
It is our focus on operational excellence supported by expert knowledge which is truly independent that makes us the number one choice.
Our administration philosophy is that the member is at the core of everything we do, and our processes are designed with this in mind.
We strive for simplicity with care, with an understanding of the logistical challenges facing many of our members and guardians.
It’s the small things we do, like phoning clients back when they run out of airtime that helps us to get closer to those who need us most.
We meticulously measure how well we’re doing, whether through our service ratios or member surveys, and set targets for ourselves to make sure we remain accountable.